Are products sold by ELV Select Inc. backed by warranty?
In general, our warranty on equipment is 1-year for manufacturing issues but does not include consumable maintenance parts or wear items. In order to qualify for warranty, there must be no evidence of user caused damage, and the repairs/service must be completed by a competent person with OEM parts.
Equipment Specific Warranty:
Ingersoll Rand: In order to qualify for warranty, any repairs/service must have been completed by a recognized technician.
Who is a competent person?
A competent person is anyone who has been trained by an ELV Select Inc. team member and has received a certificate.
Can I train my employees?
If you have been trained and certified by an ELV Select Inc. team member you have the ability, as a competent person, to train your employees to use the machine.
What is a core charge?
A fee added to the price of some parts that contain components that can be reused to make a new part. Suction pumps and drill heads may qualify for a return if the reusable components are in quality condition.